ServiceNow
Platform EngineerCybersecurity & Automation

Built and integrated secure solutions on the ServiceNow platform to enhance organizational security posture and streamline remediation efforts.

Integrated CrowdStrike, BloodHound, and Burp Suite with ServiceNow through REST APIs to connect security tools with platform workflows.

Deepened my understanding of ServiceNow’s architecture, including Business Rules, Script Includes, and how client-side and server-side scripting work together to support application behavior and integrations.

Organized a study group to help teammates prepare for the ServiceNow Certified System Administrator (CSA) certification. All team members earned the credential.

• ServiceNow
• Business Rules
• Script Includes
• JavaScript
• REST APIs
• CrowdStrike
• BloodHound
• Burp Suite
• CSA

Automated cybersecurity processes with Python, PowerShell, and JavaScript, including work with the CrowdStrike, Black Kite, and BloodHound APIs.

• Created PowerShell scripts to process security information, prioritize CISA vulnerabilities, and automate server patching.
• Used BloodHound to identify Active Directory security risks.
• Used CrowdStrike Falcon to investigate host vulnerabilities, identity issues, cloud misconfigurations, and security alerts.
• Implemented Prisma Cloud vulnerability and compliance policies for containerized applications.
• Organized a study group to help teammates prepare for the Microsoft Azure Fundamentals certification.

• API integrations
• PowerShell
• Python
• JavaScript
• Cloud security

• Analyzed data for Splunk dashboards supporting Log4Shell and other high-priority vulnerability remediation.
• Reviewed remote-access security violations and helped implement countermeasures across 60 machines.
• Used Microsoft Defender for Cloud to improve security scores across subscriptions.
• Organized a study group to help teammates prepare for the CompTIA Security+ certification.

• Splunk
• Microsoft Defender for Cloud
• Remediation

• Rotated through Network Security, Application QA, Security Remediation, and the Microsoft Power Platform Center of Excellence.
• Co-chaired the Content and Collaboration Committee, coordinating a migration from Classic to Modern SharePoint with 10 team members.
• Contributed to Cisco ISE implementation, Selenium automated tests, and Splunk dashboards using CMDB and Rapid7 data.
• Helped establish the Center of Excellence’s SharePoint site as an internal Power Platform resource.
• Presented project work to more than 100 IT colleagues, including executive leadership.

• Power Platform
• SharePoint
• Selenium
• Cisco ISE

• Automated the consolidation of Linux application reports using Python.
• Helped develop applications and unit tests.
• Participated in service and recruitment activities.

• Python
• Linux
• Unit testing

Supported the rollout and configuration of Android tablets using IBM MaaS360.

• IBM MaaS360
• Device management